ONLINE SERVICES
NEW PRODUCTS AVAILABLE ONLINE
Upload your photos to our online print service for self-serve pricing. Our new online platform gives you the tools to create in a multitude of sizes and materials, now including large photo formats in matte glossy and metallic, canvas, self adhesive wall clings, and ready to hang mounting options with ACP (Dibond) and PVC board (Sintra).
TURNAROUND TIMES
Please allow 3 business days for small format photo prints (4″x6″ to 12″x18″ lab prints)
and 2 to 3 weeks for photo products (stretched canvas, dibond mounted prints etc.)
If you have a specific deadline, please contact us with the details before placing your order and we will do our best to meet your time requirements!
Q & A
Please check out our How Big Can I Print? and Making Good Prints support articles if you are not familiar with ordering prints from your digital files.
OUR NEWEST ONLINE PRODUCTS
WALL CLINGS
Easy to apply, easy to remove, clings are a peel & stick self-adhesive fabric that can be reused multiple times without damaging your walls.
PVC Free, LEED Certified, Green and Fire Rated Class “A”.
LARGE FORMAT PRINTS
Printed on premium Fuji Crystal Archive paper in matte or glossy finish, you can create beautiful high quality photo prints in a variety of print sizes, from 16″ x 16″ to 48″ x 72″. Unleash the potential of your digital camera or iPhone and display your best shots using this traditional silver halide print process.
RETRO PRINTS
Show off your retro-style! Retro styled prints are available in in 4″x5″ and 6″x6″ formats, from 6 to 20 images with fully customizable text. Upload your images now and have fun creating!
OUR MOST POPULAR ONLINE PRODUCTS
PHOTO PRINTS
Traditional (wet-process) chromogenic prints from your digital files! Available in glossy or matte with or without borders, in sizes from 4″ x 5″ to 12″ x 18″. Photo albums don’t crash so start building yours today.
HEADSHOTS
Presenting yourself professionally has never been easier! Choose from a variety of templates, upload your photo and customize the text to create your own headshot. This is a great DIY product for models and actors.
SINTRA MOUNTED PRINTS
PVC (Sintra) mounted prints a sleek and affordable way to get your photos onto your walls. Printed with a matte or glossy finish, your photo is back-mounted to 3mm PVC and is super easy-to-hang with the included command strips.
BULK PRINTS
Ordering bulk prints has never been easier! Upload your own bulk formatted file or upload a variety of images and lay them out for bulk printing using one of the supplied image wizard templates. Bulk print sizes from 1′ to 6′ are supported.
ACRYLIC FACED PRINTS
Show off your best images with this sleek high-gloss contemporary treatment. Featuring a tradition chromogenic print face-mounted to clear acrylic, this product is ready-to-hang with the included z-clip system.
CANVAS WRAPS
Create art from your images! Print on high quality canvas with durable UV cured inks. Available in a wide variety of sizes on either 3/4″ or 1 3/4″ depth stretchers. Choose a black or white edge wrap or have your image wrap the edge for that pro look.
DO YOU HAVE AN ONLINE COUPON OR PROMOTIONAL CODE?
If you have a discount coupon, click the Promo Code button on Your Shopping Cart page, enter your coupon code and click ‘Apply’.
ONLINE SUBMISSIONS
Upload your digital files to our online photo factory for printing at Toronto Image Works from the ease of your own home or office!
- Matte & glossy Photo Prints are available in a variety of sizes (4×6, 5×7, 8×10, up to 12×18).
- Self-Serve printing is a lower-cost printing service for clients already familiar with colour management, soft-proofing, and print resolution.
- Photo Product options include canvas designs, collages, wall clings, mounted prints and more …
- Images will be printed as-is, we will not perform corrections to self serve prints.
- We do not adjust the cropping you submit with your order (ie. a square image submitted as a 4×6 print will lose 1/3 of the image due to cropping off the top and bottom). Please see the Self-Serve Guide for more information or submit your files via FTP or in person for custom printing if specific crops, sizes, general corrections are required.
SUBMISSION GUIDELINES
The following conditions MUST be met to qualify for SELF-SERVE pricing:
- RGB colourspace only – Embed sRGB or Adobe RGB (1998) ICC profile.
- 8-bit JPEGs only.
- We suggest viewing and editing files on a calibrated monitor; this ensures accurate colour results.
- Images not proportional to the final paper size will automatically be cropped. To avoid cropping, canvas your image to the proper paper size or write “DO NOT CROP” in the comments section of the order and your image will be fitted to the paper size, HOWEVER if the ratio of the image does not match the paper size you will end up with white borders on top and bottom or left and right sides of the print. Please see the Self-Serve Guide for more information. Please note: there is a 1/8″ allowance for self-serve printing – tight cropping to images may be affected by machine prints.
TURNAROUND TIMES
Photo Prints (4×6 to 12×18 matte and glossy)
- Tuesday – Friday – ready for pick up the following Tuesday.
- Saturday – Monday – ready for pick up Thursday.
- We will contact you to let you know once your order is complete.
Photo Products (large format, mounted prints etc.)
- We will contact you shortly after the order is received at the lab to provide an estimated completion date.
WeTransfer
Use WeTransfer to easily upload a large file or a collection of files for printing. Be sure to include print instructions in your message!
FTP SERVICE
EOL STATEMENT
FTP Services will be ending in February 2025. We now recommend using WeTransfer to exchange files.
WHAT IS FTP?
Suitable for large files or large quantities of files, our FTP service allows you to transfer your files over the web to and from Toronto Image Works using your web browser or a dedicated FTP application.
We accept files submitted via FTP transfer to our server, file transfer services such as WeTransfer or DropBox, or on physical media such as USB stick or external drive. Emailed files will not be accepted.
NEED A LITTLE HELP?
Not sure how to use FTP?
Check out this FileZilla FTP tutorial!
FTP SERVICE NOTES
You MUST email your print instructions or questions to our customer service team when uploading files for printing.
One of our customer service representatives will contact you with turnaround time or answers to any questions you might have regarding your order.
PLEASE NOTE: this service is not intended as permanent storage for your files. All files left on the server longer than 30 days will be deleted to preserve storage space on the server for all of our clients.
Film left at Toronto Image Works longer than 30 days from rollscan orders will be destroyed to preserve storage space at our facility.
ADDITIONAL STORAGE OPTIONS
If you need external storage space many companies provide free online storage, as well as storage that expands to meet your needs at a reasonable cost:
- Box: www.box.com
- Bitcasa: www.bitcasa.com
- Dropbox: www.dropbox.com
- Evernote: www.evernote.com
- Google Drive: www.google.ca/intl/en/drive/
- Apple iCloud: www.icloud.com
- Microsoft OneDrive: onedrive.live.com
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Hours
Monday 10AM to 6PM
Tuesday 10AM to 6PM
Wednesday 10AM to 6PM
Thursday 10AM to 6PM
Friday 10AM to 6PM
Address
80 Spadina Avenue
Suite 207
Toronto, Ontario, M5V 2J4
Canada